For customer questions or help, please contact me by chat, by my email [email protected], or you can text me at 530-261-1948. I do not answer this phone because of the amount of telemarketer and spam calls but you are welcome to leave a message if none of the other methods are workable to you (as in, a senior citizen that doesn't use these methods). If this is the case please leave me a message and I will return your call as soon as I can. Thanks!